Veteran Primary Health Care at the Medical Practice Clinic

Welcome Military Veterans!

 
Medical Practice Clinic is the name of the flagship primary care clinic and is located at the San Francisco VA Medical Center. The clinic provides comprehensive primary care services on-site and via telehealth. Our primary care teams include nurses, social workers, pharmacists, primary care clinicians behavioral health specialists, and administrative staff who work closely together to provide the care you need when you need it.

 

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VA health care providers take pride in offering you a holistic primary care medical home that honors you as an individual while creating community for all the patients we serve.

Below, you’ll find our address, hours, and more information about the health services we offer at the Medical Practice Clinic.

Location and Contact Information

Address
4150 Clement Street
Building 200, 1st Floor
San Francisco, CA 94121

Phone Numbers
SF Primary Care: 415-750-2129. Select option at any time:
   1 – Pharmacy
   0 –Appointments/messages 7am-7pm
   2 – Scheduling (After hours)
   3 – Nurse advice (24/7)
   4 – Member services
   5 – Billing services
Member services: 415-221-4810, ext. 24066
SFVA Facility Main Number: 415-221-4810
Fax: 415-750-6614

Clinic Hours
Monday: 7:30 a.m. to 4:30 p.m.
Tuesday: 7:30 a.m. to 4:30 p.m.
Wednesday: 7:30 a.m. to 4:30 p.m.
Thursday: 7:30 a.m. to 6:30 p.m.
Friday: 7:30 a.m. to 4:30 p.m.
Saturday*: 8 a.m. to noon
Sunday: Closed
*Approximately 1-2 Saturdays per month.

New Patients

Enroll for care at one of our VA San Francisco health care facilities here. Contact us today to schedule an appointment at the New Patient Hotline: 415-750-2281. You can view the Medical Practice Provider biographies here.

Get ready for your appointment by:

Health Services Offered

Patient and Doctor

VA San Francisco Health Care System (VASFHCS) offers a wide range of comprehensive whole health services for Veterans in northern California. For a full list of services, visit Health Services.

Behavioral Health: Our team of clinicians, social workers, Peer Support Specialists, and nurses work with your primary care team to provide the personal support you need. These services can help reduce stress, anger, post-traumatic stress disorder (PTSD) symptoms, sleeplessness, chronic pain, substance use, and assist you in achieving your wellness goals. The Behavioral Health Department offers both inpatient and outpatient services, including telehealth appointments. We provide consultation, evaluation, and treatment for a variety of issues impacting emotional well-being. We also havetransition and care management for returning Veterans (OIF/OEF/OND).

  • Connect with a behavioral health care coordinator at 415-221-4810, ext. 2-4824
  • You may also request a referral from your primary care team

Laboratory Services: We offer blood tests and other advanced testing services to help you and your VA health care team monitor your health, find and understand any health problems, and make informed treatment decisions.

  • Location: Building 200, 2nd Floor.
  • Hours: Monday – Friday, 7 a.m.- 6:30 p.m.
  • Saturdays, 8 a.m. – noon.

LGBTQ+ Veteran Care: VA San Francisco health care employees receive training in clinical care that is responsive to the unique needs of LGBTQ+ Veterans. We have a dedicated clinic and staff to provide high-quality gender-sensitive care with dignity and respect. Our trained LGBTQ+ Veteran care coordinators are fully equipped to support the health, welfare, and dignity of you and your family. Connect with your LGBTQ+ care coordinator at 415-281-5126. (See LGBTQ+ Veteran Care Site)

Musculoskeletal Clinic: Your primary care provider can refer you to this clinic, which offers treatment for patients with injuries to joints and surrounding soft tissues, including shoulder, knee, hip, and hand/wrist/elbow problems. The clinic is located within Medical Practice Clinic at the San Francisco VA Medical Center and is staffed by primary care clinicians with expertise in joint evaluation and joint injection (steroid and hyaluronic acid) and by a physical therapist who initiates treatment protocols and or bracing/taping recommendations during the evaluation. Appointments to the clinic are made through referrals from a primary care provider.

  • Location: Medical Practice, 1st Floor.
  • Hours: Tuesday mornings.

Nutrition Services: Our dietitian staff will collaborate with you to develop a personal eating plan to help manage health conditions. Healthier eating can also decrease the risk of future health conditions. Nutrition education and counseling are offered through group, individual, and telehealth sessions. If you are interested in meeting with a dietitian and setting up a nutrition appointment, please call our Nutrition Clinic: at 415-221-4810, ext. 24262 or ext. 22895.

Peer Support Specialists: Veteran Peer Support Specialists are trained to support fellow Veterans to better navigate the VA health care system. Peers can relate to you as a fellow Veteran on a different level than your medical or mental health team and act as a liaison between you and your healthcare team. Peers can help you and your family member or caregiver find answers to some of the questions you may have or help you find resources to meet your needs. We can even be someone to talk to. Contact your Medical Practice Peer Support Specialists at 415-350-9062 or 415-361-8167

Pharmacy: Our pharmacy provides convenient, efficient service to make it easy to get your medications and medical supplies. If you need an urgent medication after hours or on the weekend, call our 24-hour nurse advice line at 800-733-0502.

  • Location: Building 200, Ground Floor.
  • Hours: Monday – Friday, 8 a.m. to 6 p.m.
  • Refills: call 415-750-2143.

Radiology: X-Rays are available on a walk-in basis. Additionally, your primary care provider may order imaging tests. These services, such as X-rays, ultrasounds, CTs, and MRIs, are available within the SFVAMC. SFVAMC is also home to the Center for Imaging of Neurodegenerative Diseases (CIND), which supports research for Alzheimer's disease, Parkinson's disease, post-traumatic stress disorder (PTSD), Gulf War illness, epilepsy, depression, and other conditions associated with nerve loss in the brain.

  • Location: Building 200, 2nd Floor
  • Hours: Monday – Friday, 8 a.m. - 4:30 p.m.
  • Call 415-221-4810 for further information

Social programs and services: To learn more about the social programs and services offered, visit Social programs and services.

Specialty Care: To learn more about the specialty care offered, visit Specialty care.

Suicide Prevention: Call our Veterans Crisis Line at 988 (select 1) for free, private help anytime 24/7. Our local suicide prevention coordinators can also connect you with ongoing counseling and services.

Telehealth: You may schedule a telephone or telehealth appointment. Learn more about telehealth at the SFVA by visiting this Telehealth page.

  • Make an appointment online.
  • Make an appointment by calling the Primary Care call center:
    • Toll-free: 877-487-2838, select 4
    • Direct: 415-750-2129, select 4

MOVE! Weight Management Program: We offer individual, telehealth or virtual video groups focused on making diet and lifestyle changes for weight management. Virtual MOVE! Group Sessions are weekly series of classes aimed at helping develop healthier eating habits and meal planning strategies. Learn more by visiting the VA’s MOVE! Website.

Whole Health: Whole Health centers around what matters to you, not what is the matter with you. This means your health team will get to know you as a person before working with you to develop a personalized health plan based on your values, needs, and goals. You can also explore whole health resources yourself at the whole health resource directory. Your primary care team can provide a referral for services that include, but are not limited to:

  • Whole health coaching, including wellness groups and workshops
  • Acupuncture
  • Chiropractic care
  • Yoga/Tai Chi
  • Exercise/movement
  • Integrated Pain Team

Clinic Women Veteran Care: The Comprehensive Women’s Health Clinic offers gender-sensitive primary care, cervical cancer screening, reproductive health care, sexual health services, mental health care, and maternity care coordination in a separate, designated space for women Veterans. Connect with your Women Veteran Program Manager at 415-221-4810, ext. 2-3956.

Transportation and Parking

You are strongly encouraged to take public transportation, if possible when coming to the San Francisco VA Medical Center.

Public transportation: The 38 Geary/Fort Miley bus (MUNI) conveniently stops in front of our main hospital building.

Driving: If driving using a GPS, use one of the following:

  • San Francisco VA Medical Center, 4150 Clement Street, San Francisco, CA 94121
  • Coordinates: 37°46'54.36"N 122°30'18.43"W
  • Find your way around using this campus map: San Francisco campus map (PDF)

Other transportation options: The San Francisco VA Medical Center offers several transportation options for eligible Veterans and employees. These services operate Monday - Friday.

  • TransMETRO Transportation: Free bus service between the Medical Center and various transportation hubs in San Francisco, the Golden Gate Bridge, and the Daly City BART. View the current schedule on the website here.
  • San Francisco VA Health Care System Shuttle (operated by San Francisco VA Medical Center): This shuttle provides service to and from Eureka VA Clinic, Ukiah VA Clinic, Santa Rosa VA Clinic, Oakland Clinics, and UCSF/Parnassus. Please call 415-221-4810, ext. 22637, 3-10 business days before transportation is needed to schedule. Office hours are from 8:00 a.m. – 2:00 p.m. For the current full schedule, visit here or call.
  • Volunteer Transport Network (operated by DAV Transportation Network): Provides services from Santa Rosa, Fort Bragg, Mendocino, and various other rural locations throughout the northern counties that parallel the Highway 101 corridor. For questions, please call the DAV Transportation Coordinator at 415-379-5612 or 877-487-2838 (press 25612 when prompted).
  • Clearlake Bus Route 10 Service (operated by Lake County Transit): Provides services Monday - Friday from Lower Lake and around the Clearlake city area and includes stops at the Clearlake VA Clinic. For Clearlake patients who need to travel to SFVAMC, Bus Route 10 also goes to the Santa Rosa VA Clinic where you can meet up with the 101 Northbound and Southbound shuttles to SFVAMC.
  • Mendocino Shuttle: Runs between the Mendocino County SS Office at 825 S. Franklin Street, Fort Bragg, and the Ukiah VA Clinic on Monday and Wednesday only. For information about the shuttle, call DAV at 415-221-4810, ext. 2-5612.
  • VA Northern California Health Care System: Shuttle Bus Schedule
  • VA Palo Alto Health Care System: Interfacility Shuttle Schedule

Parking: Patients may park in Parking Lot B or the Patient Visitor Parking Garage in Building 212, off Veterans Drive. See this campus map for location: San Francisco campus map (PDF)